Cart

Your cart is currently empty.

Continue shopping

How can we help?

Setup, U.S. rentals, international plans and returns. Answers made simple.

Renting a hotspot? Rentals are for U.S. use only. Choose “U.S. rentals” below for fees, pauses and returns.

Prefer a walkthrough?Help videos

Frequently asked questions

Still need a hand?

Send your device details to our support team.

Have your order number, IMEI and a photo of your hotspot screen ready.

Email support

PocketFi setup steps may differ from other models. Rentals are for U.S. use only. Coverage, menus and plan terms vary. For returns and cancellation, the policy posted at the time of your request applies unless the law requires otherwise.